Privacy Policy

1. Introduction

IslandCompanions ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you use our Platform.

2. Information We Collect

We collect information you provide directly to us, including:

• Account information (name, email, password, phone number)
• Profile information (photo, bio, languages spoken, areas covered)
• Verification documents (government-issued ID and selfie for Companions)
• Booking and payment information
• Messages exchanged through our platform
• Reviews and ratings you submit
• Contact form submissions

3. How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve our Platform
• Process bookings and payments
• Verify Companion identities for safety
• Communicate with you about your account and bookings
• Send promotional communications (with your consent)
• Monitor and analyze usage and trends
• Detect, prevent, and address fraud and illegal activity

4. How We Share Your Information

We may share your information in the following circumstances:

• With other users: Your profile information is visible to other users. Booking details are shared with the relevant Traveler or Companion.
• With service providers: We share information with third-party vendors who perform services on our behalf (payment processing, hosting, analytics).
• For legal reasons: We may disclose information if required by law, regulation, or legal process.
• With consent: We may share your information with your consent or at your direction.

5. ID Verification Photos

Companion ID verification photos (selfie with government ID) are stored securely and reviewed only by IslandCompanions staff. They are never displayed publicly on the Platform. We use industry-standard encryption and access controls to protect these sensitive documents.

6. Cookies and Tracking

We use cookies and similar technologies to enhance your experience, analyze usage, and deliver personalized content. You can manage cookie preferences through your browser settings.

7. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no internet transmission is completely secure, and we cannot guarantee absolute security.

8. Your Rights

Depending on your jurisdiction, you may have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your personal information
• Object to or restrict certain processing
• Withdraw consent where processing is based on consent

To exercise these rights, please contact us at hello@islandcompanions.com.

9. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law. When you delete your account, we will delete or anonymize your information within a reasonable timeframe.

10. Children's Privacy

The Platform is not intended for individuals under 18 years of age. We do not knowingly collect personal information from children. If we learn we have collected information from a child, we will delete it promptly.

11. International Transfers

Your information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place for such transfers.

12. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes by posting the new policy on the Platform and updating the "Last updated" date.

13. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at hello@islandcompanions.com.